Data Privacy Statement
We respect your private and personal life. It is a major concern for GlobalProtec LLC, Route de la Gravière 18, CH-1782 Cormagens (hereinafter “GlobalProtec” or “we” or “us”) that your personal data is treated in a responsible manner and in compliance with legal requirements. This data privacy statement (“statement”) describes the way we process your personal information when you visit our website or when you use our services.
By using GlobalProtec services, you are agreeing with the Privacy Statement and approve of our processing of your personal data, taking into consideration the applicable data protection laws and the following stipulations.
1. Processing personal data
Personal data constitutes all statements and information relating to an identified or identifiable person. In addition to contact information such as your name, telephone number, address, e-mail address (or other information you give us as part of an order or participation in a contest or survey, for example), your IP address, which we log when you visit our site, and other information like the pages you looked at and your reactions to offers displayed on our site are also part of the personal data that we collect.
2. Special considerations for our customers
Within their GlobalProtec account customers can manage products and services, as well as personal data and use other GlobalProtec online services.
After registering and signing in with your login information, we are able to link your online usage data (e.g. how you use our Internet sites and services in the customer account, or data that you give us via the Internet sites and the customer account) with other customer data that we capture and process in conjunction with your usage of our products and services. We can then use that information to offer services and functions in the customer account, for marketing purposes and for the evaluation, improvement and new development of services and functions.
Your online usage data is linked with other customer data after you have logged out of your online session.
If you would like to prevent this information from being compiled while you are logged into GlobalProtec, follow the instructions under Section 5 of this privacy statement.
3.1 What are cookies?
On our websites we use so-called cookies. Cookies are small files that are saved on your computer or mobile device when you visit or use our websites. Cookies save certain settings via your browser as well as data regarding the exchange of information with the site via your browser. When cookies are activated, a cookie ID is assigned that is used to identify your browser and to use the information collected in the cookie.
Most of the cookies we use are temporary and are automatically deleted from your computer or mobile device after your browser session has been ended. We also use permanent cookies too. These remain saved on your computer or mobile device after you end your browser session. Depending on the type of permanent cookies they remain on your computer or device for between one month and 10 years and are then automatically deactivated after the programmed period has expired.
Cookies help us to make a number of functions on our websites available. For example, cookies can save your country and language settings as well as store your shopping basket even if you visit different pages in one Internet session.
By using cookies we can also capture and analyse the usage behaviour of users who visit our websites. That in turn enables us to create more user-friendly and effective sites and make your visits as enjoyable as possible. We can also display information that is specifically customised for you interests.
3.3 Which data is captured?
Cookies capture usage information such as the date and time of your visit, the name of the site you visited, the IP address of your device and the operating system you use. Cookies provide information such as our sites you visit and which sites you came from before you arrived on our site. Using cookies also helps us keep track of what topics you were researching on our websites sites.
3.4 Cookies from third parties
The cookies or similar technologies saved on your computer or mobile device can also come from partner companies (independent third parties) such as advertising partners or Internet service providers.
These cookies help our partner companies to display advertising that is tailored to you as well as to measure its efficacy. Cookies from partner companies also stay on your computer or device for between one month and 10 years and are then automatically deactivated after the programmed period has expired.
Our Web sites also use so-called re-targeting technology. This allows us to display advertising for our users on third-party sites. This is done based on cookies in your browser, a cookie ID and on an analysis of a user’s behaviour.
4. Web analysis tools
We use Web analysis tools to get information about how people use our sites and Internet offerings. These tools are usually provided by third parties. Typically, the information for this purpose is captured with cookies and sent to a third-party server. Depending on the provider, these servers are sometimes in other countries.
The transfer of information is done by using shortened IP addresses, which prevents the identification of individual end-user devices. Your IP address is not linked with other data from these third parties. Any onward transfer by third parties will only be based on legal regulations or as part of a data processing service agreement.
Most Internet browsers automatically accept cookies. With your browser setting you can tell your browser not to accept cookies or to ask you before a cookie is accepted from a site you are visiting. You can also delete cookies on your computer or mobile device by selecting the corresponding function in your browser.
6. Social plug-ins
We use so-called social plug-ins on our websites. Plug-ins can be recognised by their social network logos.
All of the plug-ins we use are set up with two-click functionality. They are only activated if you click on the icon.
When you open one of our websites that has an activated plug-in, your browser will create a direct connection to the provider’s servers. The content of the plug-in is sent directly from the provider to your browser and integrated into the site. By integrating the plug-in, certain information is sent to the third party and saved by them.
If you are not a member of the social network in question, your IP address may still be captured and saved by the network via the social plug-in. If you are already logged into the social network, the third parties can immediately link your visit to our websites to your personal profile in the social network. If you interact with the plug-ins, for example with the “Like” buttons, the corresponding information will also be sent directly to a server at the third party and saved there. The information is also published on the social network and then shown to your contacts. For more information about the purpose and scope of the data capture, the further processing and use of the data by the third party, and the related rights and settings options to protect your privacy, please look at the data privacy statements of the third parties themselves.
If you would like to prevent social networks from linking your personal information captured on our websites with the social networks in question, you need to log out of that social network before visiting our website. You can completely prevent plug-ins from being loaded using special add-ons for your browser.
7. Your rights regarding your personal data
You have the right to obtain information in writing and free of charge about the personal data of yours that we process. Your request for information must be issued in writing, include a copy of your ID card or passport, and be sent to our postal address.
You likewise have the right to request the correction of incorrect personal data. You may also demand the deletion of your personal data unless the applicable laws and regulations oblige us to store your personal data.
8. How you can contact us
If you have any questions or concerns, you can contact us as follows:
- Using the contact form
- By calling: +41 (0)32 510 61 95
- By writing to: GlobalProtec LLC, Route de la Gravière 18, CH-1782 Cormagens
9. Change this statement
We reserve the right to change this statement at any time. The version published on our websites is the valid version. By using GlobalProtec services you agree to the currently valid statement.
Version from 01. May 2018.